Get help with your Natural House orders, products, and account. Find answers to common questions about probiotic cleaning products and shipping.
Track your order and get shipping updates. Start a return or exchange. Learn about our ingredients and product safety at our ingredients page.
Orders ship within 1 to 2 business days. Delivery takes 1 to 5 business days.
Shipping is free on orders of $35 or more. Orders under $35 are a flat $9.99.
Yes. Natural House probiotic cleaners use naturally-derived ingredients and beneficial bacteria. They are made without harsh chemicals and safe to use around pets and children. Allow surfaces to dry before pet contact.
Our probiotic cleaners use beneficial bacteria and natural enzymes to break down dirt and organic matter at a microscopic level.
30-day money-back guarantee, no questions asked. Contact us within 30 days and we'll cover the return shipping.
You will receive a shipping confirmation email with a tracking number once your order ships. Use the tracking link in that email to follow your package.
Phone: 1-877-767-8482 (Monday to Friday, 9:00 AM to 6:00 PM EST)
Email: support@naturalhouse.com
Follow us on Instagram: @naturalhouseprobiotics
Related: Returns & Exchanges policy | Ingredient safety information